Data & Privacy

OKBD Privacy Policy

Your privacy is not a formality at okbd — it is a core part of how we operate. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last updated: 1 January 2025
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How We Protect Your Privacy

Six commitments okbd makes to every player regarding their personal data.

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Encrypted Storage
All personal data stored by okbd is encrypted at rest using industry-standard AES-256 encryption. Your account details, payment information, and identity documents are never stored in plain text on our servers.
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No Data Selling
okbd does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate your account, process transactions, and comply with legal obligations.
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Purpose Limitation
We only collect data that is genuinely necessary for the services we provide. If we don't need it to run your account or meet a legal requirement, we don't ask for it. No unnecessary data collection, ever.
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Full Transparency
This policy tells you everything. We don't hide data practices in footnotes or legal jargon. If you want to know what data we hold about you, you can request a full copy at any time by contacting our support team.
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Right to Deletion
You can request deletion of your personal data at any time, subject to our legal retention obligations. When you close your okbd account, your data is scheduled for deletion within 30 days unless we are required by law to retain it longer.
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Secure Transmission
All data transmitted between your device and okbd servers is protected by TLS 1.3 encryption. This applies to every page, every login, every deposit, and every support conversation on the platform.

1. Introduction

This Privacy Policy explains how okbd ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the okbd platform at okbd.casino. We are committed to handling your personal information with care, transparency, and respect.

By registering an account or using any part of the okbd platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which together form the complete agreement between you and okbd.

okbd serves players primarily based in Bangladesh. We understand that trust is everything when it comes to online gaming, and we take our responsibility to protect your data seriously. This policy is written in plain language so you know exactly where you stand.

Quick Summary: We collect only what we need, use it only for legitimate purposes, never sell it, and give you full control over your own information. That's the short version — the full details are below.

2. Data We Collect

okbd collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. Here is a breakdown of what we collect and why.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Phone number, email address Account communication, support, and security alerts
Financial Data bKash/Nagad/Rocket wallet number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Security monitoring and fraud prevention
Usage Data Games played, bet history, session duration Responsible gaming monitoring and platform improvement
Communications Data Support chat logs, email correspondence Resolving disputes and improving customer service

Note: We do not collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification purposes and with your explicit consent.

3. How We Use Your Data

okbd uses your personal data only for the purposes described in this policy. We do not use your data in ways that would surprise you or that you have not been informed about. The main ways we use your data are as follows:

  • To create and manage your okbd account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on the platform.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations applicable to online gaming platforms.
  • To provide customer support and resolve disputes or complaints.
  • To monitor your gaming activity for responsible gaming purposes and intervene where necessary.
  • To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • To send you promotional communications about okbd offers and games, where you have opted in to receive them.
  • To improve the okbd platform, fix bugs, and develop new features based on aggregated usage data.

If you have opted in to marketing communications, you can opt out at any time by contacting our support team or using the unsubscribe link in any marketing email we send you. Opting out of marketing will not affect your ability to use the okbd platform.

4. Legal Basis for Processing

okbd processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

  • Contract performance: Processing necessary to provide the services you have signed up for, including account management and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications and optional data uses, where you have given us explicit consent. You may withdraw consent at any time.

Your Control: Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

5. Data Sharing and Third Parties

okbd does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with this policy.

  • Payment processors: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing their use of your data.
  • Identity verification providers: We may share identity documents with third-party KYC verification services to confirm your age and identity as required by law.
  • Fraud prevention services: We may share technical data such as IP addresses and device fingerprints with fraud detection services to protect the platform and all players.
  • Legal authorities: We will disclose your data to law enforcement or regulatory authorities where required to do so by law, court order, or regulatory direction.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

We do not share your data with advertisers, data brokers, or any third party for their own marketing purposes. All third-party service providers we work with are vetted for data security compliance before being engaged.

6. Cookies and Tracking

okbd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit okbd.casino.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to improve your experience on okbd.
  • Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
  • Marketing cookies: Used only where you have consented, to show you relevant okbd promotions. You can opt out of these at any time through your browser settings.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the okbd platform. For full details on the cookies we use, please refer to our Cookie Notice available in your account settings.

7. Data Retention

okbd retains your personal data for as long as your account is active and for a period after account closure as required by law and our legitimate business interests. The specific retention periods we apply are as follows:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for 7 years for financial compliance and audit purposes.
  • Support communications are retained for 3 years to assist with dispute resolution.
  • Marketing consent records are retained for as long as you remain opted in, plus 2 years after opt-out for compliance purposes.
  • Technical and usage data is typically retained for 12 months before being anonymised or deleted.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. We do not retain data longer than necessary.

8. Your Privacy Rights

As an okbd player, you have a number of rights regarding your personal data. We are committed to honouring these rights promptly and without unnecessary barriers.

Your Data Rights at okbd

You are in control. Here is what you can ask us to do with your personal data at any time.

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Right to Access
Request a full copy of all personal data we hold about you. We will provide this within 30 days of your request.
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Right to Rectification
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update it promptly.
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Right to Erasure
Request deletion of your personal data where we no longer have a legal basis to retain it. Subject to legal retention requirements.
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Right to Restriction
Ask us to pause processing of your data in certain circumstances, such as while a dispute about its accuracy is resolved.
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Right to Portability
Receive a copy of your data in a structured, machine-readable format so you can transfer it to another service if you choose.
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Right to Object
Object to processing of your data for direct marketing at any time. We will stop immediately upon receiving your request.

To exercise any of these rights, contact us at [email protected]. We aim to respond to all data rights requests within 30 days.

9. Data Security

okbd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security practices include but are not limited to the following:

  • All data in transit is protected by TLS 1.3 encryption between your device and our servers.
  • All data at rest is encrypted using AES-256 encryption on our secure servers.
  • Access to personal data within okbd is restricted on a strict need-to-know basis. Staff who do not need access to your data do not have it.
  • Our systems are monitored 24/7 for suspicious activity, unauthorised access attempts, and potential security incidents.
  • We conduct regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.
  • All okbd staff with access to personal data receive regular data protection and security training.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your okbd account has been compromised, please contact our support team immediately at [email protected] so we can take action to protect your account.

Data Breach Response: In the unlikely event of a data breach that poses a risk to your rights and freedoms, okbd will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

10. Children's Privacy

The okbd platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe that a minor has registered an account on okbd using false age information, please contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

We use age verification checks during the registration process and reserve the right to request identity documents at any time to confirm that a player meets the minimum age requirement.

11. Updates to This Policy

okbd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered players via email or an in-platform notification before the changes take effect.

The "Last updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this policy periodically so you are always aware of how we handle your personal data.

Your continued use of the okbd platform after any updates to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure.

Stay Informed: Bookmark this page and check the "Last updated" date whenever you want to confirm you are reading the most current version of our Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okbd handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 24 hours.

  • Email: [email protected]
  • Live Chat: Available 24/7 directly through the okbd platform
  • For data rights requests (access, deletion, portability), please email us with the subject line "Data Rights Request" and include your registered phone number so we can verify your identity.

We are committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Safe, Secure, Trusted

Play with Confidence at okbd

Your data is protected, your transactions are encrypted, and your privacy is respected. Join thousands of Bangladesh players who trust okbd for a safe and fair gaming experience.